Terms and Conditions

Last updated: July 06, 2023

Please read these terms and conditions carefully before using Our Service.

Royal Bowl – Terms & Conditions

1. Introduction

These Terms and Conditions (“Terms”) form a legal agreement between you (the user) and Royal Bowl (“we,” “us,” or “our”). By accessing or using our website (Our Website), you agree to comply with these Terms. If you disagree, please leave Our Website immediately.

Who can use Our Website?

  • You must be 21 or older.
  • If you’re under 21, you may not use the site and must exit now.

2. Website Use

2.1 Access & Registration

  • Most parts of Our Website can be used without registering.
  • Some areas require registration.

2.2 Permitted Use

  • Use Our Website for personal purposes only and follow these Terms.
  • You may download or print content only if you don’t modify it or reproduce it without our written permission.

2.3 Prohibited Content & Conduct

You must not post, send, or upload any material that:

  • Lacks necessary permissions.
  • Is discriminatory, offensive, illegal, or harmful (e.g., viruses, hate speech, confidential data).
  • Violates laws.

We will cooperate with legal authorities if required.

3. Product & Pricing Information

3.1 Accuracy & Availability

  • We try to keep information up-to-date but cannot guarantee full accuracy.
  • Product availability may change—stock levels on the site may not reflect real-time sales.
  • Prices exclude VAT and may change before order confirmation. If so, we’ll notify you.

3.2 Product Variations

  • Videos/images are for illustration only—actual products may differ.
  • Featured add-ons are not included unless stated in the description or part of a bundle.

4. Liability & Disclaimers

  • We do not accept liability for any losses from using Our Website.
  • Exception: We do not exclude liability for death/personal injury caused by negligence under UK law.

5. Shipping & Delivery

  • Orders are processed within 14 days of purchase.
  • Delivery usually takes 5-7 working days after dispatch.

6. Returns & Refunds

6.1 Eligibility

  • You have 14 days from delivery to return items.
  • Items must be:
    • Unused & in original condition.
    • In original packaging.

6.2 Refund Process

  • Once received, we’ll inspect your return and notify you.
  • Approved refunds will be processed to your original payment method (timing depends on your bank).

6.3 Non-Refundable Items

  • Perishable goods
  • Customized/personalized products.

6.4 Shipping Costs

  • You cover return shipping costs (these are non-refundable).